Mission and Values


Our mission is to implement and promote technology in a way which will allow organisations with limited incomes to thrive.

We can do this through:



History of CITS

Community IT Services CIC was formed by IT volunteers from the Norwich Credit Union, Norfolk Community Advice Network, and the Voluntary Norfolk Digital Inclusion project, the latter funded by Norwich City Council.

These volunteers realised that there was a demand from organisations, with limited funds, to implement and expand IT systems. In order to formalise this work, we decided to create a Community Interest Company (CIC).

Creating a CIC allows us to generate income from organisations who can afford to pay, and use the profit from this work to fund IT activities with organisations that would otherwise not have adequate funds for these purposes.

Additionally, we did not want to forget our roots and therefore we believe that it is important to ensure that people are not excluded from accessing digital services. Therefore, we have a social aim of supporting Digital Inclusion activities within local communities.